Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by WE FULFILLMENT SERVICES LLC ("PackShip," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

PackShip provides prep center, warehousing, and fulfillment services for e-commerce sellers. Our services include but are not limited to: receiving, inspection, labeling, bundling, packing, storage, and shipping of inventory to Amazon fulfillment centers or end customers.

3. Account Registration

To use our services, you must register for an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Shipping and Receiving

When shipping inventory to our warehouse:

• Include your assigned suite number on all shipments
• Provide accurate packing lists and shipment details
• Ensure products comply with all applicable laws and regulations
• Do not ship prohibited, hazardous, or illegal items without prior approval

5. Fees and Payment

You agree to pay all fees associated with our services as outlined in your service agreement or our current pricing. Fees are due upon invoice and may be charged to your payment method on file. Unpaid balances may result in service suspension or termination.

6. Liability

While we take reasonable care in handling your inventory, our liability for lost or damaged items is limited to the lesser of the item's declared value or our maximum liability cap as specified in your service agreement. We are not liable for delays caused by carriers, customs, or circumstances beyond our control.

7. Storage

Inventory left in our warehouse is subject to storage fees as outlined in our pricing. Inventory abandoned for more than 90 days without communication may be disposed of at our discretion after reasonable attempts to contact you.

8. Prohibited Items

You may not ship the following to our facility without prior written approval:

• Hazardous materials or dangerous goods
• Illegal or controlled substances
• Weapons or explosives
• Counterfeit or infringing products
• Perishable items without prior arrangement

9. Termination

Either party may terminate services with written notice. Upon termination, you must arrange for removal of your inventory within 30 days. Remaining inventory may be subject to storage fees or disposal.

10. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the new terms.

11. Contact

For questions about these terms, please contact us at:

Email: info@packship.co
Address: 1275 Bloomfield Ave, Bldg 9, Unit 76, Fairfield, NJ 07004